BUSINESS AS USUAL

PEOPLE

Our priority is the safe guarding and well-being of our people and the clients we work alongside.

Senior management advocate an open door policy to all employees who wish to discuss individual concerns.

We remain transparent at all times, employees receive accurate and timely communications, always based on the latest official guidance (inc. Public Health England and Government).

Our mass communications system ensures employees are kept informed regardless of their location or the severity of the situation.

WORK

We have systems and structures in place which enable us to react swiftly and effectively, ensuring projects are prioritised and delivered.

We adopt sensible procedures to client meetings and site visits, liaising with clients for guidance and making use of technology where appropriate.

To enable our people to carry out their roles, our central London office is open for those that need it, we have prepared the office following government guidance and in consultation with our employees. Our Risk Assessment for the Firm can be found here.

Teams conduct regular pipeline reviews to ensure business critical situations and time sensitive jobs are prioritised.

TECHNOLOGY

Tried and tested systems in place enable employees to work remotely.

Technology in place which facilitates agile working and a seamless continuity of service (Skype, mobile phones, laptops).

A robust approach to managing client data. Information is secure and protected.

Our existing networks and systems will maintain client security and confidentiality at all times.

LEADERSHIP

A central Crisis Management and Business Continuity Team led by the Managing Partner and a committee of senior managers.

The situation is reviewed on a daily basis. We have the ability to flex and change.

Connected to industry-wide updates via The Windsor Group.

A thorough Business Continuity Plan that includes a pandemic plan with detailed protocols in place for every eventuality.

The firm is fully engaged from the top down.